Last updated: January 2025
This Disclaimer governs your use of the Horizon Consulting website, its content, products, and services. By accessing this Site, you acknowledge and agree to the terms set out below. Please read carefully.
We are an independent online platform offering printer products and technical support services. We are not affiliated with, endorsed by, or sponsored by any printer manufacturer unless explicitly stated. All trademarks, brand names, and logos are the property of their respective owners and are used for identification purposes only. The content published on this Site — including product descriptions, compatibility guides, technical specifications, tutorials, and articles — is provided for general informational purposes only. While we make every reasonable effort to ensure accuracy, we make no warranties or representations about the completeness, reliability, suitability, or availability of any information published on the Site.
You should not rely exclusively on the information on this Site when making purchasing decisions involving technical compatibility or professional applications. We strongly recommend verifying compatibility with your specific hardware configuration before purchasing consumables, particularly ink or toner cartridges.
This website provides support services and sells products compatible with multiple third-party printer brands including but not limited to HP, Canon, Epson, Brother, and others. We are an independent service provider and do not represent any official brand support unless explicitly mentioned. References to manufacturer brand names are made solely for the purpose of identifying compatible products. The use of any manufacturer's name, model number, or logo does not imply any sponsorship, authorisation, or endorsement of Horizon Consulting or its products by that manufacturer.
OEMs may release firmware updates, DRM patches, or chipset changes that affect the compatibility of third-party or remanufactured cartridges with their hardware. We cannot guarantee ongoing compatibility following such updates and are not liable for any printer issues arising from them.
Our technical support services are provided by certified independent technicians. We offer assistance for installation, troubleshooting, and configuration issues. Support services may be chargeable depending on the nature of the issue and will be clearly communicated before proceeding. Any general technical guidance, installation instructions, or troubleshooting advice provided on the Site or by our support team is offered as a helpful courtesy and should not be treated as professional technical consultancy. Horizon Consulting accepts no responsibility for any loss, damage, or malfunction to hardware, software, or data arising from following guidance provided on the Site.
While we strive to resolve all technical issues, we do not guarantee that every problem can be fully resolved due to factors beyond our control, including hardware limitations, third-party software conflicts, or manufacturer restrictions. Product descriptions, page yield estimates, and performance claims are based on manufacturer specifications and standard testing conditions. Actual performance — including ink yield, print quality, and durability — may vary depending on print settings, paper type, printer condition, usage patterns, ambient conditions, and other factors outside our control.
Any driver download or installation guidance provided on this website is for informational and assistance purposes only. We do not host or distribute proprietary drivers unless explicitly stated. Users are encouraged to download official drivers directly from the manufacturer's website. Horizon Consulting accepts no liability for any issues arising from driver installations performed based on guidance provided on this Site, including but not limited to system instability, data loss, or hardware incompatibility.
Any error messages, installation screens, or technical issues displayed on this website are for illustrative purposes only and may not represent actual real-time errors on your device. Screenshots, demonstrations, and example outputs shown on the Site are intended as general visual aids only. Results and interface appearances may differ based on your operating system, printer model, firmware version, and software environment.
All products listed on this website are subject to availability and pricing changes without notice. Product images are for representation purposes only and actual packaging, colour, or accessories may differ. Specifications and features should be verified with the manufacturer before purchase. We reserve the right to limit quantities, refuse orders, or discontinue any product without prior notice. In the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.
All payments for products and services are processed securely through PCI-DSS compliant payment gateways. Refunds are subject to our Refund Policy and may depend on the nature of the service or product provided. No refunds may be issued once a support service has been successfully delivered. For product returns, please refer to our full Refund & Returns Policy for eligibility conditions and timelines.
By opting for remote support, you consent to a certified technician accessing your device solely for troubleshooting and resolution purposes. You are responsible for backing up all data on your device prior to the support session commencing. Horizon Consulting and its technicians are not liable for any data loss, system instability, software conflicts, or hardware issues arising during or after the remote support session. Remote access sessions are conducted with your explicit consent and can be terminated by you at any time.
To the maximum extent permitted by applicable law, Horizon Consulting expressly disclaims all liability for any direct, indirect, incidental, consequential, or special damages arising from your use of this website, reliance on any content published herein, use of our products, or receipt of our services — even if we have been advised of the possibility of such damages. This disclaimer applies regardless of whether the claim is based in contract, tort, negligence, strict liability, or any other legal theory. Our total aggregate liability for any claim shall not exceed the amount you paid to us in connection with the transaction giving rise to the claim.
Customers are advised to verify all service details before making a purchase or booking a support session. Horizon Consulting is an independent service provider and is not affiliated with any printer manufacturer's official support channels. For any queries regarding our services, products, or policies, please contact us through our official channels only:
We are not responsible for any third-party websites, services, or support numbers that may appear in search engine results using our brand name. Always verify you are contacting us through the official channels listed above.
Our Site may contain links to external websites, manufacturer documentation, or third-party resources provided for your convenience. We do not endorse, guarantee, or take responsibility for the content, accuracy, or practices of any linked external site. Visiting external links is entirely at your own risk.
This website and all content within it are provided on an "as is" and "as available" basis without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
This Disclaimer is governed by and construed in accordance with the laws of the United States of America. Any disputes arising in connection with this Disclaimer shall be subject to the jurisdiction of the competent courts of the United States.
We reserve the right to amend this Disclaimer at any time without prior notice. Changes will be reflected by an updated "last updated" date at the top of this page. Your continued use of the Site following any amendments constitutes your acceptance of the revised Disclaimer. We encourage you to review this page periodically.