Most orders are dispatched the same day if placed before 2pm. Standard delivery takes 2 to 3 business days. Express next-day delivery is available at checkout for an additional fee.
Once your order has been dispatched, we will send you a tracking email with a link to track your parcel in real time.
Yes. Standard delivery is free on all orders over $50. Orders under $50 have a small shipping charge of $5.99.
Currently we only ship within the United States. We plan to expand to more countries in the future.
Products
Yes. Every product we sell is 100% genuine and sourced from authorised distributors. They come with the manufacturer original warranty.
No. We only sell original OEM ink cartridges and toner. We do not stock compatible or remanufactured products.
Absolutely. Call us on +1 888 439 3206 or email support@horizonconsulting.online and our team will help you choose the right printer for your needs and budget.
Returns & Refunds
We accept returns within 30 days of delivery. Items must be in their original packaging and unused. Please see our Refund Policy page for full details.
Contact us by email or phone with your order number. We will arrange a return label and process your refund within 5 business days of receiving the item.
We are sorry if this happens. Please contact us within 48 hours with a photo of the damage and your order number. We will send a replacement immediately.
Payments
We accept all major credit and debit cards including Visa, Mastercard and American Express. You can also choose Pay on Delivery at checkout.
Yes. Our checkout is fully encrypted and secure. We do not store your card details on our servers.
Yes. Simply select Pay on Delivery when checking out. Payment is made when your order arrives at your door.
Still have a question?
Our team is happy to help. Reach out by phone or email.